Kringle Rewards FAQs

HOW DO I JOIN KRINGLE REWARDS?
By having a SBK Gifts / Story Book Kids Kringle Rewards account! Simply log in and navigate to the Rewards dashboard. No account with us? Create one for free here!

DOES IT COST TO JOIN KRINGLE REWARDS?
No! Joining is free and you can access current rewards as soon as you sign up.

HOW DO I EARN REWARD POINTS?
Customers earn 1 point per $1 spent, but you can earn extra points by ticking off your Reward Point to-do list!

HOW DO I KNOW IF MY POINTS ARE ADDED TO MY KRINGLE REWARDS ACCOUNT?
Your points will be added to your account once your order has shipped. You can track your Kringle Rewards balance and Reward History in your account dashboard.

HOW DO I TRACK MY REWARDS HISTORY?
Login here to view your Kringle Rewards dashboard.

HOW LONG UNTIL I SEE MY POINTS ON MY REWARDS ACCOUNT?
The points from purchases will automatically adjust when you order is shipped.

IF I RETURN ITEMS, DO I LOSE MY POINTS?
Because you earn points for dollars spent, the points will be deducted from your Kringle Rewards balance for every dollar refunded.

CAN I EARN POINTS FOR PURCHASES I MADE BEFORE JOINING THE PROGRAM?
Your points start accruing once you join the program. They cannot retroactively be applied.

CAN I EARN POINTS ON ORDERS PAID WITH A GIFT CARD?
You can only earn points on purchases made with a debit card or credit card. Purchases made with a gift card will not earn points toward your account. If you use both a gift card and a debit/credit card on an order you will only earn points on the amount paid by the debit/credit card.

CAN I UPDATE THE EMAIL ADDRESS FOR MY REWARDS ACCOUNT? Reward members are unable to change the email address associated with a Kringle Rewards account. We can, however, assist with a once off point transfer between multiple email accounts. Please reach out to us for assistance.

DO MY REWARD POINTS HAVE ANY MONETARY VALUE?
Reward points have no monetary value and cannot be redeemed for any cash value.

Free Shipping Orders $150+
30 Day Returns
6 Month Layaway Option
Family Owned. Est 1980